Chatbots Features
Chatbots
VSoft’s Chatbots have learned to be full of life and energy. By utilizing Artificial Intelligence, the Chatbots have taken in information from various sources and have learned to cater to a wide range of customers. Each one of our Chatbots has a different personality, can talk to your customers about their hobbies, interests, and pastimes, and make it seem as if your customers are talking to real people. VSoft’s Chatbots are not just limited to starting conversations with your customers. They can perform various transactions for customers and can guide them through your digital banking platforms. With VSoft’s Chatbots, you customers are assured a experience with your Bank.
Multiple Personalities
One size does not fit all. VSoft understands that different customers have different interests and that one personality does not resonate with all customers. With VSoft’s Chatbots, the responses that your customers get are based on their interests and personalities.
More Than Just Talking
VSoft’s Chatbots do more than just talking. They will be of great use to your customers. They can perform various transactions for customers, check account balances, issue chequebooks, and get the customer in touch with your Contact Center for further support.
Always Available
VSoft’s Chatbots are readily available. They can assist customers from the moment your customers open their digital banking applications and can resolve their queries and questions immediately. Your customer can spend less time in virtual queues and more time digitally banking.
Chatbots
Benefits
The Vantage Suite of VSoft products is designed to simplify processes and save time.
Vantage benefits from VSoft’s commitment to creating products that are safe and secure for your financial institution.
The Vantage Suite is a flexible platform that can be manipulated to fit the needs of your financial institution.
Explore more of VSoft’s PRODUCTS
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