Benefits of the Contact Center
Contact Center
VSoft’s Contact Center follows a unique model that combines three different modes of communication – Interactive Voice Response Systems (IVRS), Computer-Telephony Integration (CTI) and Agent Interface Software System. A Voice Recorder is being used to improve customer service, increase security, and increase compliance.
High Volume
VSoft’s Call Center is capable of handling thousands of calls per day and is already accepting calls for major Banks across India. VSoft can handle calls for Banks of every size.
Experienced Support
VSoft’s Call Center staff are experienced with banking-related queries and have a lot of domain knowledge. Contact Center staff are likely to impress your Bank and your Bank’s customers.
Quick Responses
VSoft is closely watching and analyzing the usage of the Call Center. VSoft has seen steady increases in call volume and is staffing accordingly to keep response times impressive.
Biggest
Takeaways
Experienced Call Center Staff
High Call Volume Capacity
Around the Clock
Explore more of VSoft’s PRODUCTS
Call Us at IND 040 44 775 777 | Mail Us at infoindia@vsoftcorp.com